News for 'complaint redressal'

BHU students end stir over reinstatement of prof accused of harassment

BHU students end stir over reinstatement of prof accused of harassment

Rediff.com16 Sep 2019

The students were protesting since Saturday evening, demanding that the professor be punished.

Maharashtra to 'mark' those in home quarantine

Maharashtra to 'mark' those in home quarantine

Rediff.com16 Mar 2020

As per protocol, people arriving from coronavirus- affected regions are being put under home quarantine as a precautionary measure while their samples are sent for tests.

WhatsApp banned 2mn Indian accounts during May 15-Jun 15

WhatsApp banned 2mn Indian accounts during May 15-Jun 15

Rediff.com15 Jul 2021

The new IT rules require large digital platforms -- with over five million users -- to publish compliance reports every month, mentioning the details of complaints received and action taken.

Army sets up new number, asks soldiers to WhatsApp issues to Gen Rawat

Army sets up new number, asks soldiers to WhatsApp issues to Gen Rawat

Rediff.com27 Jan 2017

The move came after a series of videos were posted online by personnel from the army, Indian Air Force and central police forces regarding various conditions that they work under.

Court not a platform for propagating religion, only to deal with law: HC

Court not a platform for propagating religion, only to deal with law: HC

Rediff.com13 Apr 2022

The court made the point clear while hearing a batch of pleas by several account holders challenging their suspension and deletion by the social media platforms.

Bombay's civic body gets on Twitter ahead of monsoon

Bombay's civic body gets on Twitter ahead of monsoon

Rediff.com19 Jun 2019

The move to revive the BMC's presence on Twitter was initiated by newly-appointed municipal commissioner Praveen Pardeshi who had directed civic officials concerned to come up with a Twitter handle to reach out to the people.

Pending insurance claims at ombudsman office is now a thing of the past

Pending insurance claims at ombudsman office is now a thing of the past

Rediff.com11 Dec 2015

One may now not have to wait to get their insurance claims redressed.

India Issues Notice to Wikipedia Over False Arshdeep Link

India Issues Notice to Wikipedia Over False Arshdeep Link

Rediff.com5 Sep 2022

Arshdeep Singh has incurred the wrath of social media users since Sunday when he dropped a catch in the closing stages of a tense India-Pakistan match.

Parliamentary panel robs etailers of immunity for fake products

Parliamentary panel robs etailers of immunity for fake products

Rediff.com23 Jul 2022

The draft e-commerce rules released last year held e-commerce marketplace responsible if a seller on its platform failed to deliver the goods or services ordered by a consumer "due to negligent conduct, omission or commission of any act by such seller", causing loss to the consumer.

News broadcasters demand exemption from new IT rules

News broadcasters demand exemption from new IT rules

Rediff.com27 May 2021

The News Broadcasters Association (NBA) Thursday urged the government to 'exempt and exclude' the traditional television news media and its extended presence on the digital news platforms from the ambit of the IT Rules 2021, saying it is already 'sufficiently regulated' by various statutes, laws, guidelines, codes and regulations.

1 million UPI transactions a day!

1 million UPI transactions a day!

Rediff.com20 Dec 2016

That's the government's goal for the Unified Payment Interface by March. Are they close? A P Hota, the man at the helm, answers.

Women rarely get respect in India, says PV Sindhu

Women rarely get respect in India, says PV Sindhu

Rediff.com19 Jan 2019

Ace shuttler P V Sindhu said that a lot of respect was given to women in foreign countries, but in India people do not practise what they preach.

Corporate-run banks: Will depositors benefit?

Corporate-run banks: Will depositors benefit?

Rediff.com2 Dec 2020

The most common complaint of financial consumers is cumbersome processes, complicated products, usurious charges, and mis-selling of products, which finally don't deliver what is promised or as expect, notes Debashis Basu.

Cruise drug case: Bizman moves HC over media campaign

Cruise drug case: Bizman moves HC over media campaign

Rediff.com6 Oct 2021

The Delhi High Court Wednesday asked a news company to "hold its hand" for the time being and not publish any information against a Delhi-based businessman in connection with a drugs case involving the son of a Bollywood actor.

Stop complaining to PM, Union ministers: Govt WARNS babus

Stop complaining to PM, Union ministers: Govt WARNS babus

Rediff.com12 Jun 2013

Irked by a plethora of grievances of government employees reaching the Prime Minister's Office, the Centre has issued a warning to the officials, asking them to follow other channels for redressal of their complaints.

Railway Budget: 400 stations to get Wi-Fi!

Railway Budget: 400 stations to get Wi-Fi!

Rediff.com25 Feb 2016

Suresh Prabhu presented the Railway Budget on Thursday.

Twitter appoints interim chief compliance officer for India

Twitter appoints interim chief compliance officer for India

Rediff.com15 Jun 2021

A Twitter spokesperson on Tuesday said the company continues to make every effort to comply with the new guidelines, and is keeping the IT Ministry apprised of progress at every step of the process.

Trai mulls monitoring system for grievances

Trai mulls monitoring system for grievances

Rediff.com12 Jun 2009

At present, there is no such system to know if the customer's complaint has been addressed or not, if not why, once a user lodges complaint with a service provider on any issues ranging from billing to quality of service. It is left to the telcos to look at complaints and act on it and sometimes there are long-pending complaints which go unadressed for a long time or not looked into at all and the customers become helpless and stop pursuing the solution.

Digital media completely uncontrolled: Centre to SC

Digital media completely uncontrolled: Centre to SC

Rediff.com21 Sep 2020

The government said if the apex court considers it necessary to lay down guidelines for mainstream electronic and print media, it is the 'need of the hour' that the exercise should start first with web based digital media.

Clean chit to CJI: Woman ex-employee 'dejected'

Clean chit to CJI: Woman ex-employee 'dejected'

Rediff.com6 May 2019

The woman said that she will consult her lawyer and decide on the next steps.

Man hurls shoe at Bihar CM Nitish Kumar

Man hurls shoe at Bihar CM Nitish Kumar

Rediff.com28 Jan 2016

The shoe fell short of the dais and the man was caught immediately by police.

Delhi court throws out M J Akbar's defamation case against Ramani

Delhi court throws out M J Akbar's defamation case against Ramani

Rediff.com18 Feb 2021

Declaring that the right of reputation cannot be protected at the cost of right of life and dignity, a Delhi court on Wednesday threw out former Union minister and editor M J Akbar's criminal defamation suit against journalist Priya Ramani who has accused him of sexual harassment.

RBI seeks tougher norms for ecommerce payment getaways

RBI seeks tougher norms for ecommerce payment getaways

Rediff.com25 Sep 2019

Payment aggregators should have a minimum net worth of Rs 100 crore and if they don't manage to arrange that money within one year of putting out final guidelines, they should stop doing their business, says central bank's draft paper.

Obtaining justice via consumer courts is difficult

Obtaining justice via consumer courts is difficult

Rediff.com27 Apr 2018

'Some cases do not get a single hearing for 6 to 8 months, while some have been pending for as long as 8 years.'

Former pacer Lawson demands legalisation of ball tampering

Former pacer Lawson demands legalisation of ball tampering

Rediff.com20 Dec 2012

Former Australian Test paceman Geoff Lawson has said ball tampering laws should be relaxed to allow bowlers to pick the seam and redress the growing imbalance between bat and ball.

Nestle confident of defending Rs 640-cr suit by govt

Nestle confident of defending Rs 640-cr suit by govt

Rediff.com16 Aug 2015

The company spokesperson expressed disappointment with the "unprecedented step of filing of a complaint before the NCDRC"

The e-com draft policy still needs plenty of rewriting

The e-com draft policy still needs plenty of rewriting

Rediff.com10 Jul 2021

The proposed e-commerce rule book issued recently by the ministry of consumer affairs does not mention foreign companies or foreign direct investment (FDI) at any place, unlike most other government guidelines for the sector so far. That is a heartening development since the latest proposals could be fine-tuned as e-commerce policy.

Will carefully study India's new rules: Facebook

Will carefully study India's new rules: Facebook

Rediff.com26 Feb 2021

Homegrown microblogging platform Koo said the new guidelines will help clarify the responsibilities of intermediaries.

What's the purpose of 'didike bolo', Mamataji?

What's the purpose of 'didike bolo', Mamataji?

Rediff.com21 Dec 2019

'Despite many advising me otherwise saying "nothing will come of it", I refused to be cynical and dialled the number that had been staring at me from billboards aross the state,' reports Keya Sarkar.

Sebi slaps Rs 26.5 lakh penalty on 3 cos so far

Sebi slaps Rs 26.5 lakh penalty on 3 cos so far

Rediff.com6 May 2013

As per the latest information available with the Securities and Exchange Board of India, the regulator has slapped a total monetary penalty of Rs 26.53 lakh (Rs 2.65 million) in April-May 2013.

No substance found in BSF jawan's allegations: MHA

No substance found in BSF jawan's allegations: MHA

Rediff.com13 Jan 2017

The home ministry conveyed to the PMO that there was no shortage of rations at any post in paramilitary forces and quality check is being conducted regularly.

Citibank card holders get free air tickets

Citibank card holders get free air tickets

Rediff.com29 Dec 2007

About 35,000 credit card customers of Citibank received free tickets worth Rs 23 crore (Rs 230 million) in early 2007 under the 'Fly for Sure' promotional campaign undertaken by the bank in 2005. The customers became lucky after the bank was cautioned by the Reserve Bank of India (RBI) about consequences if customer complaints were not redressed and commitments made under the promotional scheme not honoured, banking sources said.

Credit card woes? Help to come your way soon

Credit card woes? Help to come your way soon

Rediff.com21 May 2007

The Reserve Bank of India would appoint Ombudsman Serving Officers in addition to ombudsmen already functioning at different centres in the country to redress complaints, especially regarding credit cards.

Rs 5 lakh claim against HSBC, Citibank banks dismissed

Rs 5 lakh claim against HSBC, Citibank banks dismissed

Rediff.com31 Jul 2012

Forum president M G Rahatgaonkar and Member Jyoti Mandhale observed in their order that the complainant had not filed the complaint within the specified time frame (the case pertains to 2006) and hence it was being disposed off.

Spicejet pilot makes airhostess sit in cockpit with him, sacked

Spicejet pilot makes airhostess sit in cockpit with him, sacked

Rediff.com23 Apr 2016

The pilot-in-command has been sacked for violating aviation regulator Directorate General of Civil Aviation's safety norms after following due process, SpiceJet said in a statement.

Govt issues 'one last notice' to Twitter to comply with IT rules

Govt issues 'one last notice' to Twitter to comply with IT rules

Rediff.com5 Jun 2021

The government on Saturday issued a notice to Twitter giving it one last chance to 'immediately' comply with the new IT rules and warned that failure to adhere to the norms will lead to the platform losing exemption from liability under the IT Act.

Ombudsman for telecom mooted

Ombudsman for telecom mooted

Rediff.com11 Aug 2004

Sebi plans investor call centre with 10 agents

Sebi plans investor call centre with 10 agents

Rediff.com17 May 2011

Sebi floated the tender early this month as it plans to outsource its investor helpline service to a third-party call centre.

Air India fined for forcing passengers to pay extra

Air India fined for forcing passengers to pay extra

Rediff.com28 Sep 2011

Not informing the complainant about the payable charge... amounts to deficiency in service, said the consumer forum.